Frequently Asked Questions

About staying at Delamore Lodge

General FAQ

Where is Delamore Lodge located?

Delamore Lodge is a luxury lodge on Waiheke Island, New Zealand, overlookingthe Hauraki Gulf. It is located just a short ferry ride from Auckland and offers a secluded coastal retreat close to Oneroa Village.

What time is check-in and check-out at Delamore Lodge?

Check-in is from 2:00pm and check-out is by 10:00am.

Can I request early check-in or late check-out?

Yes, early check-in and late check-out at Delamore Lodge can be requested, subject to availability.

How do I get to Delamore Lodge from Auckland?

You can reach Waiheke Island by ferry from Auckland. From Matiatia Wharf, Delamore Lodge is a short drive away. Private transfers can be arranged for a seamless arrival.

Does Delamore Lodge offer transfers?

Yes, transfers to and from the Waiheke Island ferry terminal can be arranged upon request.

Is parking available at Delamore Lodge?

Yes, complimentary parking is available for all guests staying at the lodge.

Is Delamore Lodge adults-only?

Delamore Lodge is designed as a peaceful retreat. Guests aged 13 years and over are welcome.

Is the lodge pet-friendly?

No, pets are not permitted.

Is smoking allowed?

No, Delamore Lodge is a non-smoking property.

Is Wi-Fi available?

Yes, complimentary high-speed Wi-Fi is available throughout the lodge.

Is luggage storage available?

Yes, luggage storage can be arranged for early arrivals and late departures.

What makes Delamore Lodge unique?

Delamore Lodge offers a boutique luxury experience on Waiheke Island, combining privacy, personalised service, and panoramic ocean views in an exclusive setting.

Rooms & Accommodation

What types of accommodation does Delamore Lodge offer?

Delamore Lodge offers luxury suites, a private apartment, and an exclusive villa, ideal for couples, private getaways, and special occasions on Waiheke Island.

Do rooms at Delamore Lodge have ocean views?

Yes, most accommodation features ocean views overlooking the Hauraki Gulf, along with private outdoor spaces.

What amenities are included in Delamore Lodge rooms?

Rooms include premium bedding, luxury furnishings, private terraces, and high-end amenities designed for comfort and relaxation.

Can extra beds be added?

Additional bedding options may be available upon request. Please contact the lodge directly to discuss your needs.

Dining

Is food included at Delamore Lodge?

Yes, a gourmet breakfast is included with your stay.

Does Delamore Lodge offer dining?

Yes, the lodge offers chef-prepared dining using seasonal, locally sourced ingredients, enhancing the luxury stay experience.

Can dietary requirements be accommodated?

Yes, dietary requirements can be catered for with advance notice.

Amenities

What facilities does Delamore Lodge offer?

Facilities include an infinity pool, guest lounge, central courtyard, and private relaxation spaces overlooking the ocean.

Does Delamore Lodge have a spa?

Yes, the lodge features a boutique day spa offering personalised wellness treatments.

Is there a pool at Delamore Lodge?

Yes, the lodge has an outdoor infinity pool with views across the bay.

Experiences & Events

What can you do on Waiheke Island when staying at Delamore Lodge?

Guests can enjoy vineyard tours, wine tastings, coastal walks, beaches, kayaking, and boutique shopping in nearby Oneroa Village.

Does Delamore Lodge offer curated experiences?

Yes, curated experiences such as private dining, wellness treatments, and vineyard visits can be arranged.

Can you host weddings or events at Delamore Lodge?

Yes, Delamore Lodge is a sought-after venue for intimate weddings, elopements, and private events on Waiheke Island. Send an enquiry to:stay@delamorelodge.com

Attractions & Transport

How far is Delamore Lodge from the ferry terminal?

Delamore Lodge is approximately a 5-minute drive or a 15-minute walk from Matiatia Ferry Terminal.

What is near Delamore Lodge?

Nearby attractions include Waiheke Island wineries, Oneroa Village, beaches, and scenic coastal walking tracks.

Bookings & Policies

What is the cancellation policy for Delamore Lodge?

Cancellation policies vary depending on the booking. Guests are encouraged to review terms at the time of booking or contact the lodge directly.

How do I book a stay at Delamore Lodge?

Bookings can be made directly through the Delamore Lodge website or by contacting the lodge. A valid credit card is required to secure your reservation.

What payment methods are accepted?

Major credit cards are accepted for both bookings and on-site payments.

Sustainability

Is Delamore Lodge eco-friendly?

Yes, Delamore Lodge incorporates sustainable practices, including local sourcing and environmentally conscious operations.

Here at Delamore Lodge we have olive trees on site, which we partner with AllPress Olives to press them locally into extra virgin olive oil. This reduces food miles and supports sustainable, community based production. We then use this olive oil in our kitchen for a full earth to plate experience.